Refund and Returns Policy
Effective Date: July 13, 2026
At DigiAmaze, we are committed to delivering high-quality digital marketing services. Since our services involve strategy, consultation, planning, and digital work, this Refund & Returns Policy explains the terms related to cancellations, refunds, and service eligibility.
By purchasing any service from DigiAmaze, you agree to this policy.
1. Nature of Our Services
DigiAmaze provides professional digital services, including but not limited to:
- Search Engine Optimization (SEO)
- Google Ads Management
- Meta Ads Management
- AI Marketing Solutions
- Website Design & Development
- Performance Marketing
- Local SEO
- Lead Generation Services
- Marketing Consultation
As these are digital and service-based offerings, they cannot be returned like physical products.
2. Refund Eligibility
A refund may be considered only under the following circumstances:
- Duplicate payment made by mistake.
- Payment processed due to a technical error.
- Service cannot be delivered by DigiAmaze due to internal reasons.
Approved refunds will be processed to the original payment method within 7–10 business days.
3. Non-Refundable Services
Payments are non-refundable once any of the following has occurred:
- Project planning has started.
- SEO work has commenced.
- Website design or development has begun.
- Advertising campaigns have been created or launched.
- Marketing strategy or consultation has been provided.
- Digital assets, reports, or deliverables have been shared.
- Monthly service period has started.
This includes one-time projects, subscription services, consulting sessions, and custom digital marketing solutions.
4. Cancellation Policy
Clients may request cancellation before work begins.
If work has already commenced, cancellation requests may be accepted at DigiAmaze’s discretion, and charges may apply for work completed up to the cancellation date.
5. Subscription Services
For recurring monthly services:
- Clients may cancel before the next billing cycle.
- Cancellation does not entitle the client to a refund for the current billing period.
- Services already delivered remain chargeable.
6. Client Responsibilities
To ensure timely project delivery, clients are responsible for providing:
- Required business information
- Website access (if applicable)
- Marketing account access
- Creative assets
- Feedback and approvals
Project delays caused by missing information or delayed approvals do not qualify for refunds.
7. Payment Disputes
If you experience any payment issues, please contact DigiAmaze before initiating a chargeback or payment dispute. We will make every effort to resolve your concern promptly and fairly.
8. Changes to This Policy
DigiAmaze reserves the right to update this Refund & Returns Policy at any time. Any changes will be published on this page with the revised Effective Date.
9. Contact Us
If you have any questions regarding this Refund & Returns Policy, please contact us.
DigiAmaze
Website: https://www.digiamaze.com
Email: contact@digiamaze.com
Phone: +91 7993290011
Acceptance of This Policy
By purchasing or using any DigiAmaze services, you acknowledge that you have read, understood, and agreed to this Refund & Returns Policy.